When you are flying on standby by is highly recommended to be in contact with our Contact Center, our agents are always available to assist you in case the original flight that you have on record you were unable to make it. As soon as you have the information about the change you must communicate this change over the phone so we can check the availability of the new flight information that you have. Considering that we work with pre-arranged transportation 24 hours before the arrival date, changes in arrival times could impact a period of waiting time once you contact the greeters, but we also look that this not happened but consider this as a possibility. Failing to inform to us of the change of your flight will incur extra charges
For immediate assistance use our phone numbers:
- +1 (888) 290-4506 (US Toll free)
- +52 998 980 2469 (Local)
- +52 998 275 5018 (WhatsApp)
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