Knowledge base

Travel Requirements (1)

Car Seat Requirements (6)

• Car Seat Requirements
• Traveling on Standby (STBY)
• Traveling with Pets

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Travel Restriccions/Policies (1)

Cancellation Policies (7)

• Cancellation Policies
• Restrictions on Nightclub Services
• Restrictions on Shopping Malls drop off

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Service Customization (1)

Service Customization (9)

• Handling Different Arrival Flights
• Adding Passengers to Reservation
• Grocery Stop Requests

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Service Information (1)

Round-Trip Service Functionality (8)

• Round-Trip Service Functionality
• Scheduling Return Departure Times
• Additional Terminal PickUps

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Travel Assistance (1)

Handling Canceled Flights (3)

• Dealing with Flight Delays
• Missed Connection Handling
• Handling Canceled Flights

Discounts and Promotions (1)

Discounts and Promotions (2)

• Using Promo Codes
• Discount for Travel Agents

Online Booking Process (1)

Web Form Time Entry (1)

• Web Form Time Entry

Payment Information (1)

Payment Information (2)

• PayPal Payment Process
• Can I Pay in Cash on my Arrival?

Tours (5)

Mayan Ruins (1)

• Chichen Itza Shared Tour

Theme Park (4)

• Snorkeling Tour Puerto Morelos
• Scuba Diving Cancun
• Snorkeling Tour Cancun

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Cancun Food Tours (3)

• Cancun Taco Tour
• Street Food Tour
• Cancun Cooking Class

Boat Tours (5)

• Catamaran to Isla Mujeres
• Jolly Roger
• Catamaran Platinum to Isla Mujeres

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Water Sports (4)

• Snorkeling Tour Puerto Morelos
• Scuba Diving Cancun
• Snorkeling Tour Cancun

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