If arriving on separate flights, the maximum waiting time is 1 hour and 30 minutes after the last registered flight has landed in Cancun.
If your flights arrive at separate terminals, please confirm you have selected the Additional Terminal Pick-Up option (a $10 USD fee applies per additional terminal). Our greeters will coordinate your pickup for the separate terminals once all passengers have checked in with our greeters at their respective terminals and have confirmed they are ready to board. Transportation will not be ready before that point.
If a flight is delayed and you are arriving on separate flights, the first arriving passengers will need to wait until the last flight arrives.
Please be aware that there are no sitting areas at the platforms/aisle to wait for delayed flights. Airport restaurants, bars, or cafeterias in the arrivals area might be available, but consumption is required to use their space.
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